Frequently Asked Questions for CAE HIRE - Car Rental Thailand - Cheap Car Hire Bangkok, Chiang Mai, Phuket Thailand

Thailand Car Hire & Renal


To help you make the most of your rental with, we've compiled a list of some of the most common questions renters need answered.

Loss Damage Waiver
Age Restrictions/Additional Drivers
Returning The Car
Payment and Pricing

Loss Damage Waiver

Q: What is it?
A: The Loss Damage Waiver (LDW) is included in rental price at Thai Baht 200 per day. Indeed it's not insurance, it would help to reduce renters of financial responsibility if the car is damaged or stolen while under rental contract. Using the vehicle in violation of any of the use restrictions listed on the rental agreement could void LDW and leave the renter fully responsible for any damage to the vehicle.

Q: What if I decline LDW?
A: If you decline LDW, you may be responsible for up to the full cost of the car if it is damaged, vandalized or stolen during the rental.

Q: Who needs it?
A: Most of our car rental rates are inclusive of 7% VAT and insurance. Maximum deductible of Baht 10,000 is applied in any case of damages or losses, if recovery cannot be made from a third party.
All renters are normally recommended to have LDW (Baht200/day/car)

Age Restrictions/Additional Drivers

Q: How old do you have to be to rent a car?
A: In Thailand, drivers 21 and over are eligible to rent the car.

Q: Is there an additional charge if there will be more than one driver?
A: Currently in Thailand there is no additional charge for more than one driver. We just require you notify us of the additional driver.

Returning The Car

Q: What refueling options do I have?
A: There are 3 options as below:
Option One: Bring the car back full and avoid any refueling service charge.
Option Two: Pay us only for the gas you use, based on the renting location's per-liter refueling service charge. Our representatives can tell you what the renting location's refueling service charge is when you pick up the car.

Q: If I pick up a car on Monday at noon and return it Wednesday at 4 p.m., will I be charged for two day or three?
A: Car rental rates are based on a 24-hour clock. If drop-off is 1 or 1.5 hour extra, there are no charged, so in this case, you'd be charged for one additional day. In addition, the charges for optional waivers, optional insurance and surcharges are applied on a 24-hour basis.

Q: If I want to pick up a car at one location and drop it off at another, does it cost more? allows one-way rentals between our metropolitan locations in Thailand at no additional charge if the rental is for a minimum of three days.

Payment and Pricing

Q: Why do rental car companies ask for a credit card?
A: Rental companies need to know that their renters are credit-worthy, to minimize vehicle damage and losses. Credit cards and valid drivers' licenses usually provide the only information we have about our renters.

Q: Can I use a credit card up front and then pay for the rental with cash when I return the car?
A: Although you present a major credit card at the time of rental, when you return the vehicle, you will be asked if you'd like to keep the rental charges on that credit card or pay cash.

Q: What credit card can I use?
A: American Express, Visa, Master Card

Q: Can I use a debit card?
A: No, this procedure is not yet available in Thailand.

Thailand Car Rental Service - Self Drive Cars Hire available in Thailand

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